What should I do if my order says it has been delivered but I haven't received it?Updated 2 months ago

If your tracking information indicates that your order has been delivered but you have not received it, you should first check around your premises and with neighbours to ensure it was not misplaced. If the item is still not found, please reach out to us with your order number, and we will assist you in locating your package. Occasionally, there may be a mix-up with the delivery services, but rest assured we are here to support you in resolving the delivery issue.