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All the answers to your questions about your Tappwater Filters. 

Tappwater Help Centre

My Filter Doesn't Fit my Tap

Compatible Taps and a Simple Installation Guide

Compatibility

How do I get a replacement part or filter if mine is broken or faulty?

Requesting a Replacement

Why is it Important to Filter out Contaminants?

What Contaminants does the Tap Water Filter Remove?

What Healthy Minerals does the Tap Water Filter Retain?

What Contaminants does the Shower Filter Remove?

What Contaminants does the Water Filter Bottle Remove?

What Contaminants does the Water Filter Jug Remove?

Contaminants

What can cause delays in the delivery of my order, and what should I do if my order is delayed?

What should I do if my order says it has been delivered but I haven't received it?

Order Status

Installing the Tap Water Filter - Standard Taps

Installation

What is the returns policy if the tap filter does not fit or I'm not satisfied with the purchase?

Returns Process

Why Choose a Subscription?

Subscription

What is your Shipping Policy?

Shipping

Do TAPP Water Filters have NSF Accreditation?

Accreditations/Certifications

How often should I change my Refill?

Refills

FAQs - The Tap Water Filter

FAQs - The Water Filter Jug

FAQs - The Shower Filter

FAQs

The Technology behind Contaminant Removal of the Tap Water Filter

The Technology behind Contaminant Removal of the Water Filter Bottle

Technology

Our filters remove over 90 different contaminants from tap water. See the full list of what our filters remove on this page

All articles

Categories

Compatibility

Requesting a Replacement

Contaminants

Order Status

Installation

Returns Process

Subscription

Shipping

Accreditations/Certifications

Refills

FAQs

Technology