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What can cause delays in the delivery of my order, and what should I do if my order is delayed?

Unexpected delays during shipping can sometimes affect the estimated delivery window. This could be due to issues with courier services or external factors such as the holiday season. If your order seems to be taking longer than expected to arrive, p

What should I do if my order says it has been delivered but I haven't received it?

If your tracking information indicates that your order has been delivered but you have not received it, you should first check around your premises and with neighbours to ensure it was not misplaced. If the item is still not found, please reach out t